helpline

Need Help?

Please telephone 01895 634920

sales@stjameses.co.uk

Click on the blue button above for on-line help.

PRICE MATCHING

  • The competing product must be identical.
  • Our offer will exclude delivery charges,we charge £6.75 because we use Royal Mail 'Special Delivery'.
  • The product must be in stock and available for immediate delivery
  • We must be able to verify the offer on the competitor's website

Exclusions:

  • We exclude auction sites,  the competitor must have a legitimate web shop.
  • Competitors outside of the UK
  • Individual retailers unless they have a web shop where the competing article is featured.
  • We reserve the right to refuse if the difference in price is due to product dumping and is below cost.

Our customers may still enjoy our free engraving and gift wrapping services, we do not expect our competition to match these services. Price matching is best done by telephone or email. Telephone 01895 630361.

 

Dear Sir,

I would like to thank you for the wonderful service I received from your company.
I ordered two watches for our twin grandsons' 18th birthday. I was able to discuss the purchase with Mr Ford and was given all the right advice regarding engraving , packaging ,delivery etc. 
The very next morning we received the goods, expertly packed and to say we are delighted is an understatement.The engraving and presentation is superb.
Many thanks for your professional and kind help.
Yours sincerely 
CS
North Yorkshire
17 Sept 15